Our New Mobile Friendly Site Is Ready To Even Better Assist Our Customers

We see it in almost every aspect of our lives today – technology plays a huge part, and it’s continuously changing and advancing – which in today’s marketplace creates a crucial need for businesses to keep up with the latest trends.

In order to keep up with continuing technological changes, UGI Heating, Cooling & Plumbing has collaborated with RODA marketing, a Lancaster PA Internet Marketing company, and launched a more cutting-edge and sophisticated website to better serve our customers.

At UGI Heating, Cooling & Plumbing, we are proud of our proficiencies and experience when it comes to quality heating, cooling and plumbing services and equipment in Bethlehem, Harrisburg, Lancaster, Reading and surrounding areas.

We understand that HVAC companies and HVAC services should be available for unforeseen home emergencies and repairs at all times, so we make sure that our friendly and expert technicians are ready to assist you 24-hours a day, 7 days a week.

But, more than that, we wanted to make sure that our current and future customers have easy time using our site – not only on their computers, but also on their mobile devices.

A good look at the digital world we live in today makes it obvious that smartphones and tablets are changing the way we perform our daily tasks and conduct business.

Statistics are showing that more than 80% of people use their mobile devices to for Internet searches, and 4 out of 5 consumers actually make a purchase using their smartphones or tablets!

UGI HVAC logo displaying on multiple sized devices - a phone, a table, and monitor

Now, if a website is not user friendly and responsive, approximately 61% of users will leave a site right away, generally moving on to a competitor’s site; more than half of them, some 67%, are actually more likely to make a purchase or use a service if their experience with a mobile website is overall positive.

A survey by Akamai recently found that about 80% of websites are non-responsive and potentially lose rankings as a result – and we did not want this to be our story!

At UGI Heating, Cooling & Plumbing, we take efforts and place our focus in being a leader in the industry. And as Kevin Lyons, Senior VP of eCommerce, H.H. Gregg put it: “Mobile is a leader, not a follower”.

When we are in your home we are professional and respectful. So we wanted our website to portray those same characteristics to current and future customers. To make contacting us a little easier we’ve implemented the “click and call” feature on our site, making it simple for visitors to contact us directly from their mobile phone or tablet.

This feature will provide our customers with an opportunity to more readily and easily make a contact with us, right when they need us the most. There’s also a “Contact Us” form on the home page (and all inside pages), so people can get in touch with us this way too.

If you’d like to Schedule an Appointment with us, you can do that, too – with a feature available as soon as you hit our home page.

For all of your heating, cooling, and plumbing repairs and service, and whole-home comfort and safety solutions, trust UGI Heating, Cooling & Plumbing.