G. Casalenuovo
The reason we value our service plan with UGI is that we recently had a problem with our forced air unit. The repairman responded in a very timely matter and was efficient in getting it back up and running. We were lucky to have the plan in effect. We feel secure knowing that when there is a problem we can count on UGI to quickly assess the problem and fix it. The previous owners’ of our house highly recommended that we stick with the service agreement. We are glad we took their advice.
W. Gaylor
Good service. Through UGI. Prompt response. The technician was very efficient.
W. Quinn
Over the past seventeen years I have had to call UGI many times for various services. Without exception, I have found their technicians to be prompt, professional, courteous and extremely knowledgeable. Every service call has been addressed and completed to my satisfaction. Consequently, I have been renewing my service agreement. It is money well spent…three things less to worry about!
I specifically remember January about three years ago I woke up one morning to a sixty one degree house. I called UGI and someone came out within two hours….we needed a new unit. It was installed and operational the same day.
I feel secure in the knowledge that UGI will respond to my calls for help in a timely manner. It is also comforting to know that I will not have to pay any unexpected exorbitant charges for heat, air conditioning and hot water problems.
P. Wolfe
They come as soon as possible, they have the knowledge, and they fix the problem.
G. Salman
Heating or air conditioning breakdowns never come at an opportune time. Having a UGI contract gives me peace of mind my service needs will be taken care of promptly and efficiently.
Upstate Capital
UGI was there when we needed them. We are a small business and depend heavily on computers and copy machines. The AC went out during the hottest part of the summer. UGI came to our rescue. We did not lose one day of production. They diagnosed the problem and fixed it fast. That one call more than paid for the service agreement.
S. Boston
The UGI Advantage Service Agreement lets us have peace of mind. We know a friendly and skilled UGI service employee will quickly respond to a service call and provide exceptional repair service. We appreciated that UGI will keep our growing family comfortable and safe.
D. Leinbach
They do good work and they leave the place clean. They do a good job and they are very personable.
J. Cauley
The contract gives me a feeling of security knowing I can count on UGI when there is a problem. Having a contract saves money that would be needed for service calls. That is very important to me with service that is reliable.
L. Kennedy
Great customer service. Terrific technicians. Very good soft skills. They know how to treat their customers at UGI.
C. Rutkowski
As a customer for nearly the past three years I value my UGI agreement because I have peace of mind knowing that if any thing should go wrong with my water heater or house heater, you are just a phone call away. Knowing that you always send someone who is very courteous and knowledgeable to my home is great. I have first hand experience since I had a problem two years ago with my thermostat in the middle of the winter and you proved to me that there are still wonderful people out there. Thank you!
K. Huber
They were nice people. They installed it within the time frame they said they would.
T. Conrad
UGI's always been good to me. They've always taken care of my needs. They're here when I need them. They're courteous. I have trust in them.
G. Sheaffer
The guy did the maintenance. The thermostat wasn't working correctly, so he put in a new thermostat. I couldn't ask him to do more.
A. Berg
The service agreement brings me peace of mind. I am a senior citizen on a very tight budget. When I moved here in 1980 I had oil heat. I am so glad that I switched to gas. UGI has been good to me. You can put a price on peace of mind. Thanks UGI.
J. Marino
Air conditioners never break on cool spring days and of course mine broke on a hot, sweltering ninety five degree summer weekend. It took me five days of misery to get it repaired. Soon after, I received a letter from UGI to add my AC to my service account. I signed up for it and have never regretted it.